Privacy Policy
Updated: June 19 2025
HealthyHome ETX LLC Privacy Policy
Welcome to HealthyHome ETX LLC! We’re committed to safeguarding your personal information and ensuring transparency about how we handle it. This Privacy Policy outlines the data practices of HealthyHome ETX LLC and its subsidiaries and affiliates (collectively, “HealthyHome,” “we,” “us,” or “our”) as a data controller under Texas law, including the Texas Data Privacy and Security Act (TDPSA). It covers our online and mobile applications, products, services, and websites (collectively, the “Services”) and explains:
The personal data we collect
How we use it
Who we share it with
Our legal basis for processing
Data storage and security
Your privacy rights and choices, including Texas, California, and European disclosures
Information for users outside the United States
Links to other sites
Policy updates
How to contact us
Personal Data We Collect
We collect information to provide you with top-notch Services and a healthier home environment. Here’s what we gather:
Automatically Collected Data
Our Services use technologies like cookies—small data files stored on your device—to capture information about your interaction with us. Cookies help us understand how you use our website and include:
IP address
Browser type
Operating system
Pages visited
Transaction details (e.g., amount, date, time)
We use both session cookies (gone when you close your browser) and persistent cookies (stay until you or your browser delete them). You can manage cookies via your browser settings, though disabling them may affect your experience.
We partner with Google Analytics to track website usage and preferences using cookies. Your truncated IP address is sent to Google’s servers in the U.S. for analysis, helping us improve our Services. Learn more about Google’s data practices at Google Privacy Partners. Opt out of Google Analytics by downloading the browser add-on at Google Analytics Opt-Out.
Our social media pages on platforms like Facebook or X, and social media icons on our website, may collect data processed by both us and the platform providers. These providers have their own privacy policies, which we encourage you to review.
Voluntarily Provided Data
When you interact with us, you may share:
Contact Data: Name, billing and residential addresses, email, phone numbers
Payment Card Data: For purchases of products or services (processed securely via third-party payment processors)
Home Information: Details about your living spaces when purchasing dust/mold kits or mold reports
Consent for Text Messages: Providing a mobile number means you agree to receive texts from us, with an option to opt out at any time
Note: We don’t knowingly collect data from users under 18. If we learn a user is under 18, we’ll remove their information. By using our Services, you confirm you’re at least 18 and legally able to enter agreements.
How We Use Your Data
We use your data to:
Respond to inquiries
Process transactions and fulfill orders
Deliver requested Services
Provide updates and important information
Share news about new or updated Services
Offer products or services that might interest you
Administer and improve our Services
You can opt out of marketing emails by clicking “unsubscribe” in our communications or contacting us at info@healthyhome-etx.com.
At HealthyHome, we’re passionate about improving environments beyond your home. By submitting results from our testing kits, you allow us to use anonymized, de-identified data for research, analysis, and development to advance healthier living spaces.
Who We Share Your Data With
We may share your data with:
HealthyHome Group Companies: For internal operations
Service Providers: Third parties like technology providers, payment processors, laboratories, and professional advisors who support our Services
Legal Obligations: When required by law, to protect our or others’ rights, or to enforce agreements
Business Transfers: In case of a merger, sale, or other business transaction
Research Partners: Anonymized, de-identified data for environmental research
We may also seek your consent for additional uses via online agreements. Please review these carefully before accepting.
Legal Basis for Processing
Under the TDPSA and other applicable laws, we process your data based on:
Consent: For marketing emails or certain cookie uses (you can withdraw consent at info@healthyhome-etx.com)
Contract Performance: To fulfill Services or transactions you request
Legitimate Interests: To enhance our Services, market our offerings, or manage technical operations, respecting your rights
Legal Obligations: To comply with laws or regulations
Data Storage and Security
We store your data only as long as needed to fulfill its purpose or meet legal/contractual obligations. Email addresses are kept until you unsubscribe, which you can do via self-service tools or by contacting us.
Payment Card Data: We don’t store full payment card details, only transaction receipts with limited information (e.g., purchase date, payment ID).
Security Measures: We use reasonable administrative, technical, and physical safeguards, including encryption where appropriate, and require third parties to protect your data similarly. However, no online transmission is 100% secure, so please be cautious about what you share via email or the internet.
Your Privacy Rights and Choices
Texas Residents (TDPSA Rights)
Under the Texas Data Privacy and Security Act, effective July 1, 2024, Texas residents have the following rights:
Access: Request confirmation of whether we process your data and obtain a copy
Correction: Request updates to inaccurate personal data
Deletion: Request removal of your data, subject to legal exceptions
Portability: Receive your data in a portable, machine-readable format
Opt-Out of Sales or Targeted Advertising: Request to opt out of data sales or use for targeted ads (HealthyHome does not sell personal data under TDPSA definitions)
Non-Discrimination: We won’t discriminate against you for exercising your rights
To exercise these rights, email us at info@healthyhome-etx.com with “Texas Privacy Request” in the subject line. We’ll respond within 45 days, with a possible 45-day extension, and verify your identity to protect your data.
General Rights
You can:
Opt Out of Marketing: Unsubscribe from emails via the link in communications or contact us
Manage Cookies: Adjust browser settings to disable cookies, noting this may limit Service functionality
Cancel Account: Request account deletion by emailing info@healthyhome-etx.com
Some non-marketing communications (e.g., transaction confirmations, legal disclosures) may continue as needed.
European Privacy Rights (GDPR)
If you’re in the European Union, United Kingdom, or a jurisdiction with GDPR-like laws, you have:
Transparency: Access to clear information about data use (provided here)
Access and Correction: Request your data or correct inaccuracies
Erasure: Request data deletion, subject to legal obligations
Restriction: Limit data processing in certain cases
Portability: Receive your data in a structured format
Objection: Object to marketing or processing based on legitimate interests
Withdraw Consent: Revoke consent at any time
No Automated Decisions: We don’t use automated decisions that significantly impact you
Complaint: Lodge a complaint with your local data protection authority
Contact us at info@healthyhome-etx.com with “GDPR Request” in the subject line to exercise these rights.
California Residents
Shine the Light Law: Request a list of third parties we’ve shared your data with for direct marketing (if applicable) by emailing info@healthyhome-etx.com with “California Shine the Light” in the subject line.
Do Not Track: We honor Do Not Track browser settings using a plugin.
CCPA Exemption: HealthyHome is not a “business” under the California Consumer Privacy Act, so CCPA-specific rights do not apply.
Users Outside the United States
Our Services are operated from the United States, which may not be deemed an “adequate jurisdiction” by some regulatory authorities (e.g., EU). By using our Services, you consent to your data being transferred to and processed in the U.S. If you’re in a jurisdiction with stricter privacy laws, review this policy carefully.
Links to Other Sites
Our Services may link to third-party websites for your convenience. These sites are not controlled by HealthyHome, and we’re not responsible for their content or privacy practices. Review their policies before interacting with them.
Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date. Check back periodically to stay informed.